seamless resolution

Resolving Claims,
Building Trust

support you can count on

Claims Made
Simple

Fast, fair, and proactive claims management
with a focus on clarity and client care.

Navigating insurance claims can be complex, time-consuming and disruptive. Our claims team works quickly, collaboratively and fairly to resolve your claim, allowing you to focus on what matters most — running your business.

At the heart of our team lies a steadfast commitment to personal, clear communication. We don’t just handle your case; we make sure you feel valued, heard and understood every step of the way. We genuinely appreciate and enjoy our interactions with clients and take great satisfaction in making a positive difference.

With a wealth of experience in managing diverse claims, our dedicated professionals go beyond just responding to challenges – they proactively identify and address them early in the process. This approach, combined with a team of experts empowered to make critical decisions, ensures the path to resolution is smooth, efficient and equitable.

It might seem simple, but our commitment to open communication is what truly sets us apart. It strengthens the trust which forms the foundation of enduring partnerships leading to the best possible outcomes for all stakeholders.

Contact our
claims team

John Isachsen
Head of Claims

+44 (0)7739 788 009

Chris Webber
Claims Manager

+44 (0)07385 471 241

Laura Tamas
Senior Claims Operations Analyst

+44 (0)7385 668 992

Testimonials / 0{{total_slide_count}} 0{{current_slide_index}} " The Alchemy Claims team’s extensive experience and collaborative approach to business make working with them a true pleasure. John and his team have been on top of everything since day one and have been very responsive to anything we have needed." " For an Insured to have their claim adjusted to a smooth & swift conclusion, you need professionalism, knowledge/expertise in the line of business the claim falls under, good communication & commitment to client service. Alchemy Claims have all these qualities... and more." " Alchemy stands out among London insurers for its depth of experience in both Underwriting and Claims. Their commercial approach, robust capacity, and proven resilience through market cycles have made them our preferred choice for a long-term partnership." " We have a strong partnership with AUL's claims team, who respond promptly and collaborate with us to enhance claims handling, resulting in faster and more efficient payment processing."